Policies
Fees
- Lesson fees are always due on the first lesson of each month, regardless of whether a student has credits from the previous month. Students with outstanding lesson fees may not be permitted to continue lessons until fees are paid.
- Payment can be made by cash or cheque payable to "J. LeRoux". It would be appreciated if those who are paying cash would try to bring exact change.
- Lesson fees are non-refundable.
Cancellations
- Students are only permitted one cancellation every two months. If there are additional cancellations during a two-month period, the student will be charged for the lesson.
- Students are only entitled to a no-charge cancellation if they give 24 hours notice, and/or if the cancellation is due to illness, weather, car trouble or a family emeregency.
- Exceptions can be made for students going on vacation.
- To cancel a lesson, please call or text 416-892-2995.
- Due to instructor's busy performance and rehearsal schedule, make-up lessons cannot be provided. If a student misses a lesson, he/she will have to wait until the following week for the next one.
Other
- Walk-in consultations cannot be accommodated. Please call or email to book an appointment or lesson.
- Lesson scheduling is subject to the instructor's availability. If a desirable lesson time cannot be established, the student will have the option of being put on a waiting list.
- All students under 16 years of age must be accompanied by an adult to their lessons.